In 2015, USEK became the first university in Lebanon and the region to gain accreditation for its student support services, highlighting its commitment to offer high quality services to its students in support of their welfare on campus and, ultimately, of their learning, career, and life goals.
USEK’s student support services have successfully gained the matrix accreditation, confirming that all services provided by the following offices have met
the matrix standard and recognizing the University’s commitment to 360-degree student services and support:
- Admissions Office
- Office of the Registrar
- Student Affairs Office
- Financial Aid Office
- International Affairs Office (international students’ services)
- Career Services Office
- Counseling and Accessibility Office
- Student Success and Retention Office
- Institutional Research and Assessment Office
Moreover, USEK boasts well-established effective partnerships and networks of tremendous added value, empowered by the commitment of staff who provide impartial and relevant services to students.
The matrix standard is a unique quality standard established in the UK as a means for organizations to assess and measure their advice and support services, which ultimately sustain individuals in their choice of career, learning, work, and life goals.
The accreditation was initially obtained in July 2015 and renewed in 2018, 2021, and 2024. Initial accreditation and re-accreditation reviews consisted of 3-day visits undertaken by
Assessment Services Ltd, during which the matrix assessor held individual and group meetings with the University administration, directors, and staff of the offices concerned, in addition to students and external partners, such as schools and employers. Annual Continuous Improvement Checks are conducted to confirm that the University is successfully maintaining the matrix accreditation.